Questions
FAQ
Straight answers about services, industries, security and how an engagement actually runs.
What services do you offer?
Web development, data analytics, cybersecurity guidance, cloud deployment, UI/UX implementation and tailored digital solutions. Engagements range from a focused product build to advisory work on digital transformation.
How can these solutions benefit my organization?
By replacing informal processes with software that is faster, clearer and easier to audit. The goal is not more tools — it is fewer manual steps, better decisions and a digital presence that represents the quality of the work you already do.
Which industries do you work with?
Hospitality and tourism, healthcare, food service, public institutions, retail, education and professional services. Recent work includes a travel studio in Costa Rica, a polyclinic in Rivas, a house restaurant in Belén and a municipal portal.
Are engagements customizable?
Always. There is no packaged product I force onto a client. We start from the operation, agree a scope, and build only what is needed — with room to grow.
How do you approach data privacy and security?
Security is part of the architecture, not a later patch. I follow least-privilege access, careful handling of personal data, current web security practices, and the principle that a public demo should never expose private records. Cisco-certified fundamentals inform the baseline; each project gets a specific threat review.
Do you work internationally?
Yes. I am based in San José, Costa Rica and open to remote collaboration with teams in Latin America, the United States and Europe. Communication can be in English or Spanish.
What does a typical engagement look like?
A short discovery, a written proposal, iterative delivery with visible previews, and a handover that includes documentation and training. Timelines depend on scope — a marketing site and a civic portal are not the same project.
Can you take over or improve an existing site?
Yes. I regularly rebuild template-based sites into a coherent professional product — keeping the navigation people already know, replacing dummy content, and raising performance, accessibility and security.
Do you work with a team?
The practice is independent. I do the product work myself. When a project needs a specialist outside software — clinical, legal, accounting, civil — I bring that person in for that slice and remain accountable for the digital product.
Which languages do you work in?
English and Spanish, including bilingual products. Interfaces, proposals and training can be in either language.
How should I start?
Write to contacto@yerlinugarte.com, use the contact form, or open WhatsApp. Tell me the operation, the constraint and what “done” would look like. I reply personally.
How long does a project take?
A focused public site usually takes a few weeks once the content is available. A civic portal, clinic directory or internal tool takes longer because the taxonomy and the handover have to be right. I give a written range after discovery — not a round number on a first call.
What stack do you use?
React and TypeScript for the product, Next.js when routing, metadata and a Vercel deploy matter, and deliberately boring infrastructure around it. I adapt if you already have a host. The criterion is handover: can someone else restart this in six months?
What do you need from me to start?
The operation, the constraint, the people who will use the product, and access to real content (copy, photographs, procedures). I do not invent a clinic, a restaurant or a town. I write the system that already exists.
open a brief
If the operation is stuck, write.
If you are building a product, modernizing an operation or exploring a digital idea, I would like to hear about it.